How ICFC keeps the process accountable.
Manual payment review
Members upload proof of payment and admins review the request before approving a membership cycle.
Document tracking
Supporting files are stored against the member account and marked as pending, approved, or rejected.
Activity notifications
Members and admins receive platform updates when important account, deposit, document, or wallet actions happen.
Common member questions.
How do I make a deposit?
Log in, use the banking details shown on your dashboard, pay using your membership number as the reference, then submit the plan, amount, and proof of payment.
When does my membership cycle start?
The cycle starts once an admin approves your deposit request and records the approval date.
Which fees apply to deposits?
ICFC applies a R250 annual membership fee, renewable yearly, and a 15% admin fee on every deposit. The maturity amount is calculated after the admin fee is deducted from the deposit amount.
Where can I see my proof of payment status?
Your member dashboard shows each manual deposit request, proof link, review status, approval date, and maturity date.
How do withdrawals work?
Withdrawals are requested from the member dashboard and reviewed by admin before funds are released or rejected.
What if I forgot my password?
Use the Forgot Password link on the login page. The system sends a secure reset link to your registered email address.
Who do I contact for help?
Use the Contact page and include your registered email, membership number, payment amount, or document category where relevant.